:root {
    --bg-color: #0a0a0a;
    --card-bg: #141414;
    --card-hover: #1e1e1e;
    --text-primary: #ededed;
    --text-secondary: #a1a1aa;
    --border-color: #27272a;
    --accent-color: #bb86fc;
}

body {
    margin: 0;
    padding: 2rem;
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
    background-color: var(--bg-color);
    color: var(--text-primary);
}

.dashboard-container {
    max-width: 1000px;
    margin: 0 auto;
}

.dashboard-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 2rem;
    padding-bottom: 1rem;
    border-bottom: 1px solid var(--border-color);
}

h1 { margin: 0 0 0.25rem 0; }

.subtitle {
    margin: 0;
    color: var(--text-secondary);
    font-size: 0.9rem;
}

.refresh-button {
    background-color: var(--text-primary);
    color: var(--bg-color);
    border: none;
    padding: 0.5rem 1rem;
    border-radius: 6px;
    font-weight: 600;
    cursor: pointer;
    transition: opacity 0.2s;
}

.refresh-button:hover { opacity: 0.8; }

.loading {
    text-align: center;
    color: var(--text-secondary);
    padding: 2rem;
}

.error {
    background-color: #3f1014;
    color: #f87171;
    padding: 1rem;
    border-radius: 6px;
    border: 1px solid #7f1d1d;
    margin-bottom: 1rem;
}

.tickets-grid {
    display: grid;
    gap: 1rem;
}

.ticket-card {
    background-color: var(--card-bg);
    border: 1px solid var(--border-color);
    border-radius: 8px;
    padding: 1.5rem;
    transition: background-color 0.2s;
}

.ticket-card:hover { background-color: var(--card-hover); }

.ticket-id {
    color: var(--accent-color);
    font-size: 0.85rem;
    font-weight: bold;
    margin-bottom: 0.5rem;
}

.ticket-subject {
    margin: 0 0 0.5rem 0;
    font-size: 1.1rem;
}

.ticket-status {
    display: inline-block;
    font-size: 0.75rem;
    padding: 0.25rem 0.5rem;
    border-radius: 4px;
    background-color: #27272a;
    color: var(--text-secondary);
}

/* Add to bottom of Styles/freshdesk.css */
#map {
    height: 400px;
    width: 100%;
    border-radius: 8px;
    border: 1px solid var(--border-color);
    margin-bottom: 2rem;
    z-index: 1; /* Keeps map controls from overlapping your headers */
}

/* Optional: Gives the map tiles a darker, high-contrast look */
.leaflet-layer,
.leaflet-control-zoom-in,
.leaflet-control-zoom-out,
.leaflet-control-attribution {
    filter: invert(100%) hue-rotate(180deg) brightness(95%) contrast(90%);
}